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DST Health Solutions Offers Enhanced Member Communications Services for Health Plans |
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Comprehensive Printing and Fulfillment Services Help Healthcare Payers Expand Consumer Directed Healthcare Programs BIRMINGHAM, Ala., June 5, 2006- DST Health Solutions, Inc. today announced that it has enhanced its current printing and fulfillment offerings for health plans that want to communicate more effectively with their members. This comprehensive service combines state-of-the-art printing and workflow technologies to better serve healthcare payers as they expand their consumer-directed healthcare programs. DST Health Solutions provides administration technology and outsourcing services to more than 100 health plans nationwide. Its automated printing and mailing facility annually generates millions of explanations of benefits, explanations of payments, checks, premium bills, member ID cards, welcome kits, enrollment kits, and correspondence with a fraction of the workforce typically required for large-scale member communications programs. DST Health Solutions can design, produce, assemble and distribute member communications so health plans can focus on their core business. DST Health Solutions' new member communications services will enable clients to reduce the storage, production and technology costs associated with printing and mailing. In addition, clients will enhance quality with DST Health Solutions' automated fulfillment processes and quality assurance processes. Health plans also can facilitate cross-selling and up-selling by adding customized, rules-based messaging to member communications. The service can be integrated with a plan's core claims administration system. "Our extensive printing and fulfillment services, along with our new suite of PowerSolutionsT software, help position us as a single source for comprehensive health plan administration technology, services and support," said Steve Sabino, president of DST Health Solutions. "This service can be provided to health plans, large or small." DST Health Solutions has expanded its printing and fulfillment services to its health plan clients by adopting the processes, procedures and platform developed by DST Output, a sister company and subsidiary of DST Systems, Inc. DST Output produces more than 2.1 billion customer communications a year, including healthcare member communications, and is the largest third-party First Class mailer in the United States. About DST Health Solutions, Inc. About DST Output To learn more about DST Press Releases, contact us at ctgoldman@dstsystems.com |
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